1 Who we are
Smartbee Recruitment Solutions (Smartbee International Co., Ltd.) ("Smartbee", "we", "our", or "us") is committed to protecting your privacy and handling your personal data responsibly, in accordance with Taiwan's Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) where applicable.
2 What data we collect
We only collect information you voluntarily submit through the contact form on our website:
- First and last name
- Email address
- Phone number
- Location
- Whether you are an applicant or employer
- Your message
We do not collect any other personal data through this website.
3 How we use it
We use your data for the following purposes:
- To respond to your inquiry
- To connect you with relevant job opportunities or candidates
- To follow up on your request via phone or email
- To send updates or information you have requested or opted in to receive
- To comply with applicable laws and regulations
4 Direct marketing
From time to time, we may use your contact details to send you relevant updates, job alerts, or information about our services — only if you have consented to receiving such communications.
You may opt out at any time by contacting us at contact@smartbeejobs.com. We will stop all marketing communications promptly upon your request.
5 Who we share it with
Your data will be kept confidential and shared only with:
- Our team members handling your inquiry
- Verified employer partners in Europe, as part of the recruitment process — only with your knowledge and agreement
- Service providers (e.g. IT or communication tools) who assist us in operating our business, under confidentiality obligations
- Authorities where required by applicable law
We never sell or rent your data to third parties.
6 Data transfers
Your data may be stored or processed on servers located in Taiwan or other territories as necessary for our operations. Where data is transferred to our employer partners in Europe, we ensure appropriate safeguards are in place in line with GDPR requirements.
7 How long we keep it
We retain your contact form data for up to 12 months. If you proceed with a job placement, we may keep relevant records for longer as required by law. Data may be archived as long as the purpose for which it was collected still exists. You may request deletion at any time.
8 Security
All personal data submitted through our website is transmitted over a secure HTTPS connection and stored on protected servers. Access is restricted to authorised Smartbee personnel only.
While we take every reasonable step to protect your data, no method of internet transmission is 100% secure. Transmission is at your own risk. Once received, we apply strict procedures to prevent unauthorised access.
9 Your rights
Under the Taiwan PDPA and GDPR (where applicable), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to the use of your data for marketing purposes
- Withdraw your consent at any time
10 Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11 Governing law
This Privacy Policy is governed by the laws of Taiwan (Republic of China) and the EU General Data Protection Regulation (GDPR) where applicable. Nothing in this policy limits your rights under either the Taiwan PDPA or the GDPR.
12 Contact us
Smartbee Recruitment Solutions
10F, No. 500, Yanping Road, Zhongli District, Taoyuan, Taiwan
📧 contact@smartbeejobs.com
📞 +886 968133556
💬 Chat on WhatsApp